An Above and Below the Line Model
An organization’s culture is expressed through the sum of its language and behaviors. Negative behaviors have a palpable impact on teams and, in turn, the culture in which that team exists; one person belittling a colleague’s idea will make the recipient think again before making another suggestion. On the other hand, positive behaviors encourage and enable people to participate and thrive; the person who encourages and builds on someone’s idea will foster collaboration and encourage the recipient to speak up in future.
So how do I understand an organization’s culture? I draw a line.
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This article was published in Emergence, the Journal of Business Agility. We have permission to publish Anthony Boobier's article free of charge (For a full magazine subscription sign up here. We promise it's well worth the cost).